ServiceTitan Reviews
(Rated by 1634 users)
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Payment Methods
- Credit/Debit Cards
- Apple Pay
- Google Pay
- Stripe
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.3
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.3
- Customer Service4.0
- Price & Quality5.0
- Good Value4.7
- Return Policy5.0
Recent Customer Reviews (10)
Ellie Oliver
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Scott Kozlowski
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Demi North
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Roch Levasseur
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Patricia Stevenson
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Tânia Sousa
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Joshua Cerutty
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Heike Ostermann
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Kathrin Reinhardt
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Leroy Charbonneau
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ServiceTitan Pricing
ServiceTitan
$125 per technician per month - $398 per month
Payment Methods
Accepted Payment Options:
Prices for items on Servicetitan.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Apple Pay
Google Pay
Stripe
Payment Process
- Payments can be made online during the checkout process.
- For ServiceTitan credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
ServiceTitan Pros & Cons
Pros
1
Comprehensive Features: Offers a wide range of features including scheduling, dispatching, reporting, accounting, customer service, payroll, and more.
2
Ease of Use: Users find the software easy to navigate and use, especially with its mobile app for field technicians and office staff.
3
Cybersecurity: ServiceTitan takes cybersecurity seriously and acts quickly to address any vulnerabilities.
4
Educational Resources: Provides extensive educational materials and support resources to help businesses grow and optimize their use of the software.
5
Marketing Tools: Includes a Marketing Scorecard to monitor campaigns, adjust strategies, and create new campaigns easily.
6
Customer Experience: Offers tools to enhance customer experience, such as sending texts when technicians are on the way and allowing customers to reschedule appointments via text.
7
Payment Processing: Allows flexible payment options through ServiceTitan Payments, which captures checks and credit cards with a photo or sends customers a link to a personalized payment portal.
8
Integrated Financing: Provides financing options to help customers afford bigger jobs, recently partnered with Synchrony for home improvement financing.
CONS
1
Challenging Accounting Software: Some users have complaints about the challenges around its accounting software and reporting capabilities.
2
Pricing Information: ServiceTitan does not provide pricing information, requiring businesses to request a free demo for more details.
3
Glitches and Bugs: Users have reported issues with glitches and bugs, which can be frustrating, especially with the software's robust feature set.
4
Customer Support: Some users have experienced poor customer support, including long wait times and unhelpful responses.
5
Complexity: The software's extensive features can make it difficult to navigate, especially for new users.
6
Cost: ServiceTitan is considered expensive compared to other options, which may be a barrier for smaller businesses.
ServiceTitan Features and Benefits
Features
Comprehensive field management solution
It can manage customer information, scheduling, billing, invoicing, and customer management.
Smartphone application integration
This feature allows for better accessibility and efficiency.
Ease of use
The design is intuitive and easy to navigate, making it user-friendly.
Highly customizable and scalable
It can be tailored to fit the specific needs of your business and can grow with your company.
Tech updates based on user feedback
Regular software updates are made based on user feedback.
Eliminate paperwork
It helps to reduce the amount of paperwork, making processes more efficient.
Measure marketing campaigns
It provides tools to track and measure the effectiveness of your marketing campaigns.
Training library
It offers a library of training resources to help users understand and utilize the software effectively.
Cybersecurity
ServiceTitan takes cybersecurity seriously and acts quickly to address any vulnerabilities.
Educational Resources
Provides extensive educational materials and support resources to help businesses grow and optimize their use of the software.
Marketing Tools
Includes a Marketing Scorecard to monitor campaigns, adjust strategies, and create new campaigns easily.
Customer Experience
Offers tools to enhance customer experience, such as sending texts when technicians are on the way and allowing customers to reschedule appointments via text.
Payment Processing
Allows flexible payment options through ServiceTitan Payments, which captures checks and credit cards with a photo or sends customers a link to a personalized payment portal.
Integrated Financing
Provides financing options to help customers afford bigger jobs, recently partnered with Synchrony for home improvement financing.
Dispatching
Included in essential features for efficient field service management.
Scheduling
Included in essential features for streamlined operations.
Invoicing
Included in essential features for efficient billing.
Pricebook
Included in essential features for accurate pricing.
Mobile estimates
Included in essential features for on-the-go quoting.
Payroll management
Included in essential features for handling technician pay.
Advanced reporting
Included in essential features for business insights.
Commission tracking
Included in essential features for sales incentives.
Customizable memberships
Included in essential features for recurring services.